Who we are
Our website address is: https://www.easternpestcontrol.co.uk
What personal data we collect and why we collect it
When you submit data through our contact form(s) it is transmitted in the form of an email. Personal data that you enter by typing them into the form (names, telephone numbers, email addresses and postal addresses) will be included in the transmission. The data submitted is not stored by the website the hosting server.
Your web browser will (unless otherwise configured) accept cookies from the website. The main purpose for cookies used in this website is for analytics and user experience improvements.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Analytics software to monitor the performance and general usage of our website. Cookies are used to track what pages are viewed and how long they are viewed for. This helps us improve the content of our website and how it is laid out. Other data collected includes Age, Gender, Country, City, Web Browser, Operating System, Device Type, Screen Resolution, Referring Website etc.
Who we share your data with
Contact form submissions are not shared with third parties. They are transmitted by our web and email servers which run on SSL security encryption.
Analytics data is shared with our web designer (Al's Web Design) for monitoring our website performance and viewer statistics.
How long we retain your data
Collected statistical data and email form submissions do not have an expiry date. They are held for as long as we find useful for the purpose in which they were first stored.
What rights you have over your data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Contact form submissions may be checked through an automated spam detection service before being relayed to our email server.
Your contact information
Contact information is not passed to any other party without your express consent (with the exception of a criminal investigation).
What data breach procedures we have in place
Our web and email servers are protected by multiple layers of security both at operating system and website level. These include but are not limited to Firewalls, Malware Scanning, SSL Encryption, Brute Force Protection and Mod Security. In addition our staff are trained in data protection procedures.
What third parties we receive data from
Google, Al's Web Design.
What automated decision making and/or profiling we do with user data
Industry regulatory disclosure requirements
If we find there is a serious risk injury, sickness or death we are obliged to report this to the relevant authorities.